Introduction to User Experience Design

Module
The ubiquity of digital products in today’s technology-driven society makes it critical to have the knowledge and tools to drive towards outstanding user experiences (UX).

In this module, garner insights on the importance of UX and understand the basic tools and methodologies in creating effective UX.

Learning objectives

Over the duration of the training course we will aim to achieve the
following learning objectives:

  • Understand the fundamentals of User Experience, including the differences between UX, Customer Experience and Service Design
  • Learn how good UX can be a competitive or internal advantage through real world examples
  • Get to know the processes, tools and techniques used to create a great user experience
  • Position UX for success, understand how UX can sit successfully between potentially competing areas of business needs, technical feasibility and customer needs
  • Assess and identify ways to improve UX Maturity

Topics

  • What is User Experience (UX)?
  • Why UX?
  • The UX Methodology: Research, design, test
  • UX within the commercial or organisational setting
  • UX Maturity

ARTICLES THAT COULD INTEREST YOU
ARE YOU NEXT?

Move your business to the next level

Join our mailing list to stay updated on TechConnect funding options, events and workshops

You have Successfully Subscribed!

X